Purchase Options and Cancellations Policy

**Expect shipment within 14 business days or up to 30 business days for orders not listed as back or pre-orders**

This policy has a fee.  Please refer to the section of this policy which covers the fees. 

Cancellation Policy

A cancellation request is for the cancellation of orders that have not been prepped and ready to go for shipping.  For orders that have been prepped and ready to go for shipping you will be sent an email from us stating that the order has progressed to this stage.

Should you desire to cancel an order that has been prepped and ready to go for shipping, please refer to our Refunds, Returns or Exchanges policy.

This policy covers all items ordered from MPM Hobbies. All cancellation requests will be sent via email to orders@mpmhobbies.com.   Please input “Cancellation Request” in the email subject line.  Additionally, please include your first and last name, the order number and date of purchase in the body of the email.

Fees- You will be charged a fee of 10% or $1.00, whichever is greater applied to your order, if you cancel your order after 72 hours from the original date and time (Eastern Standard Time U.S.) of purchase. 

To avoid being charged this fee, the cancellation request must be sent to orders@mpmhobbies.com and received by MPM Hobbies within three business days of the original date and time (Eastern Standard Time U.S.) of purchase. Please input “Cancellation Request” in the email subject line. Additionally, please include your first and last name, the order number and date of purchase in the body of the email.

Purchase Options

MPM Hobbies only offers two types of purchase options at this time.  Traditional credit or debit card and Lay-Buy. 

Should you ever encounter an unauthorized charge from MPM Hobbies, please contact us immediately so we can investigate for possible fraud.  

Product and Service Subscriptions- We do not offer or honor Product and/or Service Subscriptions other than those offered through Lay-Buy.  

Try Before you Buy- We do not offer Try Before you Buy purchase options.

Any questions please contact us using the information listed in the “Contact Us” or “Contact MPM Hobbies” links located at the top or bottom of our website pages.