Cancellation policy

Purchase Options and Cancellations Policy

This policy has a fee.  Please refer to the section of this policy which covers the fees. 

Cancellation Policy

All cancellation requests will be sent via email to orders@mpmhobbies.com.   Please input “Cancellation Request” in the email subject line.  Additionally, please include your first and last name, the order number and date of purchase in the body of the email.

Fees- All canceled orders initiated by the customer will be assessed a 5.6% of your total order to include shipping and taxes + $0.30 fee.  No fees will be accessed for orders in which a refund, Return or exchange is initiated by MPM Hobbies without us receiving a request from you or where MPM Hobbies is at fault.  

Purchase Options

MPM Hobbies only offers two types of purchase options at this time.  Traditional credit or debit card and Lay-Buy. 

Should you ever encounter an unauthorized charge from MPM Hobbies, please contact us immediately so we can investigate for possible fraud.  

Product and Service Subscriptions- We do not offer or honor Product and/or Service Subscriptions other than those offered through Lay-Buy.  

Try Before you Buy- We do not offer Try Before you Buy purchase options.

Any questions please contact us using the information listed in the “Contact Us” or “Contact MPM Hobbies” links located at the top or bottom of our website pages.